Welcome to our new store

FREE SHIPPING WITH CODE "FREESHIP"

Product details

Shipping

Items in stock at our UK warehouse will be dispatched next working day on a next working day delivery

All items coming from our Germany warehouse will take 24hrs to be dispatched followed by a 5 to 7 working day delivery

To find out if an item is stock in the UK or our Germany warehouse please contact us

Phone: +44 1992 522600

Email: enquiries@germanparts.co.uk

Warranty

All brand new products come with a 12 month warranty, all used products come with a 3 months warranty, Your warranty period starts the day you receive your order, for more information please visit our warranty page - warranty

Returns
  • Include the order ID in the box
  • All returns must be delivered to us within 28 days from the date of delivery.
  • All clearance items are exempt from returns for businesses and consumers outside of their 14 day 'cooling off period'.
  • All items must be sent back to us in their original condition failing to do so means the return will not be accepted.
  • Please note that we charge a restocking fee of 20% and the original delivery charge for returns for businesses and for consumers outside of their 14 day 'cooling off period’
  • The original delivery charge will not be refunded for businesses or consumers.
  • Any return which has exceeded 28 days will not be accepted, if the product is sent regardless of this information the customer must then arrange collection from our store within 7 days if they would like to receive their item back.
  • All clearance items are exempt from returns; you are purchasing the product with the understanding it cannot be returned. 
  • All orders placed during a sale are only valid for exchange not return no refund will be given for sale items
  • Any pre-orders cancelled are subject to a 20% cancellation fee